Privacy Policy

Dear visitors,

Please read this Privacy Policy regarding your visit to the Albalad Halal Market website and any contact you make with us through it. This policy explains what information we may collect, how we use it, and how you can reach us with privacy-related requests.

Who we are

Albalad Halal Market (also known as Al Balad Halal Market) is a family-owned grocery store located at 410 Mohawk St, Utica, NY 13501. You can contact us at info@albaladmarket.com or (315) 507-3161.

Information we may collect automatically

When you visit our website, our hosting environment or standard web technologies may automatically collect limited technical information related to your device and visit. This may include:

• IP address
• Browser type
• Device or screen-related information
• Date and time of access
• Pages you view on our site

This information may be used for statistical purposes, security, troubleshooting, and to improve the quality of the pages you view on our website.

Information you provide to us

If you use our contact form or email us, you may provide personal information such as your first name, last name, email address, phone number, and message content. We use this information only to respond to your inquiry and operate our business communications.

We do not sell your personal information to third parties.

How we use information

We may use the information we collect for the following purposes:

• To respond to messages, questions, and customer service requests
• To operate and improve our website
• For internal record keeping and basic statistical purposes
• To protect the security and integrity of our website
• To provide store-related updates when you have contacted us and such communication is relevant

Cookies and third-party services

Our website may use essential cookies or similar technologies needed for basic site functionality. Some embedded or linked third-party services — such as Google Maps (for store directions) and Google Fonts — may collect technical data according to their own privacy policies when those services load.

If analytics tools (such as Google Analytics) are added to this website in the future, they may collect traffic data to help us understand how visitors use the site. We will update this policy if that changes in a material way.

When do we collect information?

We collect information when you visit our website, submit the contact form, email or call us, or otherwise provide information in connection with your use of the site or store communications. Limited technical information may also be collected automatically as you navigate the site.

How we protect your information

We take reasonable measures to protect personal information you send us. Access to business communications is limited to people who need it to respond to customers and operate the store. When our website is served over HTTPS, data in transit between your browser and the site is encrypted using SSL/TLS.

No method of transmission over the internet is 100% secure. Please avoid sending sensitive payment details through the website contact form.

Sharing of information

We use information you leave on our website (such as contact form details) in connection with the normal operation of Albalad Halal Market and do not give it to third parties for their own marketing, except where required by law or necessary to provide a service you requested (for example, email delivery through your own mail application when you submit a mailto-based contact request).

Your choices and “be forgotten” requests

If you do not want us to keep or use personal information you previously provided for non-legal purposes, or if you want us to delete contact details you sent us, please email info@albaladmarket.com with your request. We will review and respond as reasonably possible.

Children’s privacy

Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website after changes means you acknowledge the updated policy.

Contact us

For privacy questions or requests, contact:
Albalad Halal Market
410 Mohawk St, Utica, NY 13501
Email: info@albaladmarket.com
Phone: (315) 507-3161